Access
Factory International aims to meet everybody’s access requirements
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Here you can find access information about our building to help you plan your visit.
If you have specific access needs that aren’t yet addressed, please email access@factoryinternational.org and we’ll do our best to help.
Location
The full address of the venue is Water Street, Manchester, M3 4JQ and what3words is chop.feeds.chase.
Access
We're a new purpose-built cultural space in the heart of Manchester. We have two main flexible performance spaces, the Warehouse and the Hall. On the ground floor as you come in, we have a large public space called the Social. The building is linked to our neighbours the Science and Industry Museum by the historic brick arches between our two sites.
The configuration of our building is flexible, so you might find that the Hall and the Warehouse are laid out differently from one visit to the next. We will always provide detailed access information about how the space will be set up for the event you are attending. You can find this information on the What’s On page for each event
You can approach the building along Water Street (coming from Quay Street) or along Liverpool Road (coming from Deansgate or Castlefield).
Both entrances to the building have double sets of glass doors – there are automatic doors at both entrances.
Once inside, there is step-free access to all areas of the venue. The flooring throughout the building is smooth concrete.
The entrance to the Hall is by lift, escalator or stairs from one side of the Social beside the brick arches.
The entrance to the Warehouse is by lift or stairs from the Social. Two lifts and a staircase to the Warehouse are located in the Social opposite the bar.
The Social has a range of seating, including those with arms and backs.
The bars in the Social and Hall Foyer have lowered accessible service points.
Our building is large. We have portable stools available to borrow if you would benefit from resting along the way during your visit.
We have wheelchair spaces and seats at standing events for all events.
There are accessible toilets on all public levels of the building.
A mixture of wheelchair accessible toilets with right- or left-hand transfer as well as ambulant accessible cubicles with grab rails are located in the brick arches in the Social where there is also a Changing Places facility.
There are additional accessible toilets in both Hall Foyers.
You do not need a key to use the accessible toilets.
Assistance dogs are welcome in our building, and we can provide mats and water bowls on request.
If you are bringing an assistance dog to a ticketed event, please let us know in advance by emailing access@factoryinternational.org
Travel information
Our closest stations are:
Salford Central station: 0.4 miles
Deansgate station and Deansgate-Castlefield tram: 0.6 miles
St Peter’s Square tram: 0.6 miles
Manchester Victoria station is approximately one mile from the venue
Manchester Piccadilly station is approximately 1.3 miles from the venue
Click on the links above to find detailed access information for each station.
Free bus services stop at all city-centre stations, and near to the venue along Deansgate, Bridge St and Quay St. Buses on these free routes are wheelchair accessible. For full details of the free bus routes, please visit the TfGM website.
There is a car park approximately 0.6 miles from the event entrance at Water Street Car Park, New Elm Rd, Manchester, M3 4JH.
There are also a small number of Blue Badge spaces along Water St and Quay St. Otherwise head towards Liverpool Road, Great John St and Lower Byrom St – close to our neighbours, the Science and Industry Museum where there are a small number of additional Blue Badge spaces.
For a list of other parking bays available in the area, visit Manchester City Council website.
Further information
For a full map of accessible parking bays in Manchester city centre, please visit the Manchester City Council website.
For a map of Changing Places toilet facilities in Manchester city centre please visit the Changing Places website.
We will be updating and adding further access information in the coming months.