The full address of the venue is Aviva Studios, Water Street, Manchester M3 4JQ and the what3words is chop.feeds.chase.

You can approach Aviva Studios along Water Street (coming from Quay Street) or along Liverpool Road (coming from Deansgate or Castlefield). Both entrances to the building have double sets of glass doors.

To book access tickets and personal assistant tickets please call 0161 817 4531 (Monday-Friday, 10am-5pm) or email access@factoryinternational.org

Access bookings can be made by email or phone. They are also available in person at Aviva Studios.

Once inside Aviva Studios, there is step-free access to all areas of the venue. The flooring throughout the building is smooth concrete.

This event takes place in the Warehouse at Aviva Studio. This is a large, high ceilinged space.

The entrance to the Warehouse is by lift or stairs from the Social. Two lifts and a staircase to the Warehouse are located in the Social opposite the bar.

The Social has a range of seating, including those with arms and backs.

The bars in the Social and Hall Foyer have lowered accessible service points.

Our building is large. We have portable stools available to borrow if you would benefit from resting along the way during your visit.

We have wheelchair spaces and seats at standing events for all events.

There is likely to be high noise levels and use of lighting effects such as strobe/haze used at this event.

You can find further information about general accessibility at Aviva Studios on our main Access Information page

There is step-free access to all areas of the venue, with lift access to the Warehouse from the Social.

For standing gigs and shows in our Warehouse space, we provide an accessible viewing platform with wheelchair spaces, and seating for those who need it. Our current set up for most shows is that we will have two accessible viewing platforms available for anyone who needs a wheelchair space or a seat for access reasons. AVP 1 is a small, lower platform with ramp access, which is located to one side of the room closer to the stage area – this has limited capacity. The second, larger capacity AVP 2 is located towards the back of the Warehouse – it is higher above the crowd and will be staffed throughout the night. This platform has dedicated bar service. If you would like more information about accessible seating options for a specific show, please call 0161 817 4531 (Monday to Friday, 10am to 5pm) or email access@factoryinternational.org and we’ll be happy to talk it through. Access bookings can be made by email or phone, or by popping into our venue (Tuesday-Sunday, 10am to 9pm).

There are accessible toilets on all public levels of our building.

Accessible toilets are located inside the main toilets space in the brick arches of the Social.

Here you’ll find a mixture of accessible cubicles with left- or right-hand transfer, towards the back of the space, as well as ambulant accessible cubicles with grab rails, as well as a Changing Places facility.

The toilets in the brick arches of the Social are split into male, female and gender neutral – all of which contain accessible cubicles. There are shared handwashing facilities in each arch – they have soap dispensers under the mirrors to your left and dryers to the right. There are separate handwashing facilities inside the accessible cubicles.

There are additional single-room accessible toilets in located in both Hall Foyers, at stalls and circle level.

You do not need a key to use the accessible toilets at Aviva Studios.

Assistance dogs are welcome in our building, and we can provide mats and water bowls on request, just ask a host when you arrive. We can also take care of your assistance dog if you do not want to take your dog into the performance space. Please also refer to our assistance dogs policy.

If you are bringing an assistance dog to a ticketed event, please let us know in advance by contacting access@factoryinternational.org or calling our access phone number: 0161 817 4531 (phone lines are open 10am to 5pm, Monday to Friday).

We are working hard to get our assisted listening / induction loops system up and running as soon as possible, but unfortunately it is not currently ready to use. We apologise for any inconvenience caused and are working to resolve this.

Audio description is available for certain event via headsets provided by our team. Further information will be provided to audio description ticket holders closer to the event. Please email access@factoryinternational.org if you have any enquiries and we'll be happy to help.