Our full address is Aviva Studios, Water Street, Manchester M3 4JQ and the what3words is chop.feeds.chase.

You can approach Aviva Studios along Water Street (coming from Quay Street) or along Liverpool Road (coming from Deansgate or Castlefield). Both entrances to the building have double sets of glass doors.

To book access tickets and personal assistant tickets please call 0161 817 4531 (Monday-Saturday, 10am-6pm) or email access@factoryinternational.org

Access bookings can be made by email or phone. They are also available in person at Aviva Studios.

Once inside Aviva Studios, there is step-free access to all areas of the venue. The flooring throughout the building is smooth concrete.

The entrance to the Hall is by lift, escalator or stairs from one side of the Social beside the brick arches. There is only one escalator, and this will take you up to the Hall before the show, and will be reversed so that you can travel down at the end of the performance.

The Social has a range of seating, including those with arms and backs.

The bars in the Social and Hall Foyer have lowered accessible service points.

Our building is large. We have portable stools available to borrow if you would benefit from resting along the way during your visit.

We have wheelchair spaces and seats at standing events for all events.

There is step-free access to all areas of the venue, with lift access to the Warehouse from the Social, and lift and escalator access to the Hall from the Social. The escalator leading to the Hall foyers usually works in the direction of audience flow, so it will take you up before the performance, and the same escalator will bring you down at the interval or at the end of the show.

There are accessible toilets on all public levels of our building.

Accessible toilets are located inside the main toilets space in the brick arches of the Social.

Here you’ll find a mixture of accessible cubicles with left- or right-hand transfer, towards the back of the space, as well as ambulant accessible cubicles with grab rails, as well as a Changing Places facility.

The toilets in the brick arches of the Social are split into male, female and gender neutral – all of which contain accessible cubicles. There are shared handwashing facilities in each arch – they have soap dispensers under the mirrors to your left and dryers to the right. There are separate handwashing facilities inside the accessible cubicles.

There are additional single-room accessible toilets located in both Hall Foyers, at stalls and circle level.

There are additional single-room accessible toilets located in the Warehouse Foyer.

You do not need a key to use the accessible toilets at Aviva Studios.

Assistance dogs are welcome in our building, and we can provide mats and water bowls on request, just ask a host when you arrive. We can also take care of your assistance dog if you do not want to take your dog into the performance space. Please also refer to our assistance dogs policy.

If you are bringing an assistance dog to a ticketed event, please let us know in advance by contacting access@factoryinternational.org or calling our access phone number: 0161 817 4531 (phone lines are open 10am to 6pm, Monday to Saturday).

There is an audio-described performance of ARK : United States V on Friday 22 November 2024.

There is a captioned performance of ARK : United States V on Thursday 21 November.

Assistive listening is available for this event. To request an assistive listening device please add the assistive listening preference in the ‘Other Preferences’ section of your online account, or contact us by email (access@factoryinternational.org) or phone (0161 817 4531, Monday to Saturday, 10am – 6pm). When you arrive, head to the Orange Box where a member of our Front of House team will be on hand to accompany you to the relevant pick-up point.

This performance uses flashing lights. Projected images of lighting strikes are periodically reinforced by white overhead flashes of light. This effect is used most frequently at the start of the performance and in the first 10 minutes of the second act, though it's utilised throughout the performance. Strobe lighting is not used.

Light haze is used towards to end of the performance.