Our full address is Aviva Studios, Water Street, Manchester M3 4JQ and the what3words is chop.feeds.chase.

To book access tickets and personal assistant tickets please call 0161 817 4531 (Monday to Friday, 10am to 5pm) or email access@factoryinternational.org

Access bookings can be made by email or phone. They will also be available in person from our venue from 27 September 2023.

This event takes place in the Warehouse at Aviva Studio. This is a large, high ceilinged space.

There is step-free access to all areas of the venue and the performance space. Access to the Warehouse is via lifts (or stairs) which are located to the left of the city entrance to the building.

For this gig, we will have two accessible viewing platforms available for anyone who needs a wheelchair space or a seat for access reasons. AVP 1 is a small, lower platform with ramp access, which is located to one side of the room closer to the stage area – this has limited capacity. The second, larger capacity AVP 2 is located towards the back of the Warehouse – it is higher above the crowd and has lift access at either end which will be staffed throughout the night. This platform will have dedicated bar service.

The bars at our venue have lowered accessible service points, and induction loops at selected till points.

There is likely to be high noise levels and use of lighting effects such as strobe/haze used at this event.

You can find further information about general accessibility at Aviva Studios on our main Access Information page

There are accessible toilets on all public levels of our building.

Accessible toilets are located inside the main toilets space in the brick arches of the Social.

Here you’ll find a mixture of accessible cubicles with left- or right-hand transfer, as well as ambulant accessible cubicles with grab rails. This is also where you can find our Changing Places facility.

The toilets in the brick arches of the Social are gender neutral, so you can use facilities in any of the three arches.

There are additional accessible toilets in located in both Hall Foyers, at stalls and circle level.

You do not need a key to use the accessible toilets at Aviva Studios.

Assistance dogs are welcome at Aviva Studios, and we can provide mats and bowls in the Social on request. For this show, where the noise levels are likely to be too high for assistance dogs to go into the performance, we are happy to take care of your dog while you are enjoying the gig.

If you need to bring your assistance dog to this event, please get in touch with us on access@factoryinternational.org or by calling 0161 817 4531 (lines are open 10am to 5pm, Monday to Friday) so that we can make appropriate arrangements with you.

We will be using Williams WaveCAST headsets for both assisted listening and personal induction loops in the building. For this gig, we will have WaveCAST headsets with earphones for assisted listening, and with neckloops for personal induction loops for hearing aid users available to borrow – please ask one of our hosts when you arrive, or email access@factoryinternational.org. You can also download the WaveCAST app to your own device, and use your own earphones to join the assisted listening channel for the event when you arrive.