The event at this venue is Sounds of the East.

The Bridgewater Hall has step-free access into the auditorium, meeting rooms, restaurant, bars and toilets. The Box Office, Stalls Foyer and Auditorium are at ground level. All other floors are accessible via lift.

The bars on Stalls, Circle and Gallery levels, and the Box Office all have low level, accessible counter positions.

For full access information for this venue, you can also visit their website: https://www.bridgewater-hall.co.uk/your-visit/access/

Layout And Seating

There are 16 wheelchair spaces located in various level access areas in the auditorium, with spaces available on every level.  

For patrons who require step free access to their seats, this is available in the following areas. Please see the accessibility seating plan and/or contact the team for more information/advice, at 0161 907 9000 or access@bridgewater-hall.co.uk.                  

Stalls: All rows except W

Choir Circle: B Row

Side Circle: E Row

Gallery: H Row

Choir Seats: Row D

Toilets

There is one gender neutral accessible toilet available on each of the four floors of the building, with level access from the Auditorium.

The facilities on Choir Circle level (level 2) feature a sliding door, with all other levels comprising accessible swing doors.

On the Stalls level, the toilet can be found on the left of the building, easily accessible from the main entrance and Stalls Auditorium.

The upper floors facilities are next to the lift.

Staff will always be available to direct you to the nearest facility.

Assistance Dogs

ADUK registered assistance dogs are welcome throughout the building.

The venue recognises that not all assistance dogs are registered with Assistance Dogs UK Members and that assistance dogs can be trained by their owners. They therefore welcome other trained assistance dogs. In this case, as they would not have a registration document to demonstrate the dog’s level of training, they ask that you confirm that your dog:

If your dog does not comply with these points, they may ask you to take it out of the venue.

If you wish to take them into a concert with you, contact the venue for advice on suitable seating or speak to a member of staff on arrival. It is possible that they may need to find an alternative seat for you if your booked seat is not appropriate. Alternatively, they can provide a safe space for your dog to wait for you.

Please note, pet dogs are not permitted into the venue.

Assistive Listening

The Bridgewater Hall is equipped with the Sennheiser Mobile Connect assistive listening system, which allows users to listen to a live feed of stage performances via headphones, a neck loop or compatible hearing aids from anywhere within the auditorium.

Step-by-Step Guide for Using Sennheiser Mobile Connect at The Bridgwater Hall:

A limited area of the Auditorium is also equipped with a Sennheiser infrared hearing system – contact the Box Office for more details on booking tickets covered by this system. You can contact them on 0161 907 9000 or access@bridgewater-hall.co.uk. The venue offers three types of receivers for use with this system:

These are all available from the cloakroom on the Stalls foyer. The cloakroom attendant will advise on the appropriate receiver and use of the system. This system does not work with Bluetooth-enabled hearing aids.

The Box Office and Cloakroom counters are all fitted with loop systems.

Chill Out Space

The Bridgewater Hall will always endeavour to provide a calm space and/or early access to a performance space if requested. If you know ahead of a visit that you would find either or both of those of benefit, please contact the Bridgewater Hall Team. You can contact them on 0161 907 9000 or access@bridgewater-hall.co.uk. They can also facilitate pre-visits to the venue ahead of an event if this would benefit you.