The entrance to the Royal Exchange Theatre is from St Ann’s Square. It has step-free access, with a lift directly to the Great Hall. 

There are also steps to the Royal Exchange Theatre at both the Cross Street entrance and St. Ann’s Square entrance; these steps have railings on both sides.

Layout And Seating

This event will take place in the Theatre space which is accessible to wheelchair users. The Theatre and The Studio have six wheelchair spaces in total. It is possible for companions to sit alongside wheelchair users in both theatre spaces. Please book any wheelchair spaces in advance from the Royal Exchange Theatre directly when you book your tickets, so that the team can reserve them and the adjoining seats for anyone else in your party. 

A wheelchair is available for patrons who would like to use them, and can be accessed by contacting a member of the theatre staff.

Please note, the Theatre Module has seats over three levels - Stage Level, First Gallery and Secondary Gallery. Wheelchair access is only available to the Stage Level.

We are working with a venue partner on this event. All bookings for accessible tickets need to be booked directly with The Royal Exchange Theatre.

When booking online, please first complete the Royal Exchange's new access form to make sure you have any relevant access requirements selected. This means when buying tickets, as well as the discounted price being applied at checkout, certain seats which are more suited to your requirements will show as stars (rather than circles). You are still free to select any seat in the theatre.

For further enquiries contact access@royalexchange.co.uk.

Toilets

There are three accessible toilets available at this venue. There are also additional gendered toilet facilities.

Assistance Dogs

Assistance dogs are welcome within the Royal Exchange Theatre. If you wish to attend a performance, a member of staff can care for your dog. Alternatively, depending upon the production, it may be possible for you to take your dog into the performance. 

Assistive Listening

A wireless hearing enhancement system operates in both of the theatres.

The audio enhancement is available through a receiver for use in conjunction with a hearing aid or, alternatively, an in-the-ear headset.

When booking online, please complete the Royal Exchange Theatre access form, or check the ‘Other preferences’ section of your account to make sure you have the ‘Hearing Loop/Enhancement’ box selected.

The Visitor Experience team will then have a headset ready for you at  Box Office, and will be available should you need any assistance.

Chill Out Space

There is no chill out space at this venue.