Simply click Join Now above and Membership will be added to your basket. At checkout, you'll be prompted to make an account. Complete the purchase and you're good to go!

Factory International Membership is open to everyone aged 18 or over. Factory International Membership is valid for 12 months from the date of purchase. Check your Membership card for your expiry date.

Ready for another year of unforgettable experiences? We'll send you a reminder email when your renewal date is coming up with all the information you need.

To renew, simply click Join Now which will add Membership to your basket. Make sure you're logged in to your account, complete your purchase, and our system will recognise that it is a renewal.

Any issues, contact membership@factoryinternational.org

Priority booking gives you early access to tickets for all Factory International shows and events, up to 48 hours before general release. Priority booking does not guarantee tickets to every performance and orders are limited to four tickets per live event.

To access priority booking on our website, just make sure you're logged in to your online account and you'll automatically have early access to the booking page.

If you need any help logging in to your account or booking tickets, get in touch with our ticketing team by emailing tickets@factoryinternational.org

Log in to your online account here with the email you signed up to your Membership with.

If you've forgotten your password, click Reset here and a reset link will be sent to your email address.

Any issues logging in, contact membership@factoryinternational.org

Members get 10% off all food and drinks in The Social and any purchases from our shop - just show us your Membership card. 

Keep an eye out for info on all exclusive discounts and offers in your Members e-newsletter.

Yes! Give someone special the gift of a Factory International Membership with a whole year of benefits for just £45.

We've kept things simple with just one type of Membership. However, under-26s can join our free Young Factory scheme to get discounted tickets.

Factory International Memberships are non-refundable.

Please note, we do not refund Membership in relation to event cancellations.

If there was an error during the Membership sign up process, please contact membership@factoryinternational.org as soon as possible.

Factory International Memberships are non-transferable.

Members' welcome packs and membership cards are collection only. Our Membership team will email you when your pack is ready to collect from Aviva Studios.

Please allow up to 30 days for your collection notification to arrive. We will hold your pack for 10 months.

Contact membership@factoryinternational.org if you have any questions or would like to request your pack is posted out to you.

In the meantime, your online account is active for priority booking, and you can show us your confirmation email to claim any in-building discounts or log in to your online account, head to the Membership tab and just show this to staff.

Yes! To redeem your in-building discounts, log in to your online account, head to the Membership tab and just show this to staff.

Drop us a line at membership@factoryinternational.org to let us know if your card is lost.

Your welcome gift will be available to collect on your first visit to Aviva Studios. Head to the Ticketing hub in the Social or ask a member of our friendly team.

Please note: welcome gifts currently only apply when you first join as a Factory International Member and do not apply for renewal years.