The entrance to the Hall is by lift, or stairs from one side of the Social beside large screen.

Our venue is flexible. This means we have different seating plans for different events. You will see which layout the event is when you book tickets online. Our most common layout for music events in this space is fully standing, with an accessible viewing platform.

There are accessible toilets on all public levels of the building.

Accessible toilets (a mixture of wheelchair accessible cubicles with right- or left-hand transfer as well as accessible ambulant cubicles with grab rails) are located in the brick arches in the Social.

There are additional accessible toilets on level 2, outside the doors to the Warehouse

You do not need a key to use the accessible toilets.

Our assistive listening system is called WaveCAST. It is a digital radio frequency system that gives our visitors access to amplified audio in our performance spaces and supports audio description where available. Our WaveCAST devices are hearing aid compatible with a neck loop and can also be used with headphones by those who don’t use hearing aids.

To check if assistive listening devices are available for an event in the Warehouse, please check the access section on the relevant event page.

To request an assistive listening device, please add the assistive listening preference in the ‘Other Preferences’ section of your online account, or contact us by email (access@factoryinternational.org) or phone (0161 817 4531, Monday-Saturday, 10am-6pm).

Once you arrive at Aviva Studios, head to the Orange Box where a member of our Front of House team will be on hand to accompany you to the relevant pick-up point. To ensure the best experience of our system, when attending a performance in the Warehouse, assistive listening devices will be provided to access patrons directly in the space.