Factory International

The Social

Venue access information for the Social, Aviva Studios

Photo of visitors sat down in the Social

Location

The full address of the venue is Aviva Studios, Water Street, Manchester M3 4JQ and the what3words is chop.feeds.chase.

Venue access

Once inside Aviva Studios, there is step-free access to all areas of the venue. The flooring throughout the building is smooth concrete.

The Social has a range of seating, including those with arms and backs.

The bars in the Social and Hall Foyer have lowered accessible service points.

Our building is large. We have portable stools available to borrow if you would benefit from resting along the way during your visit.

The information desk is located in the Social in the orange box on the ground floor.

Here you will find people from our team who can help you if you need a ticket for an event. They can also answer any other questions you might have about Aviva Studios.

Toilets

There are accessible toilets on all public levels of our building.

Accessible toilets are located inside the main toilets space in the brick arches of the Social. The toilets are split into male, female and gender neutral – all of which contain accessible cubicles. The accessible toilets are towards the back of the space and contain left- or right-hand transfer, as well as ambulant accessible cubicles with grab rails and a Changing Places facility.

Our Changing Places is a fully accessible toilet with a height adjustable changing bench, a hoisting system, a peninsular toilet and sink.

There are shared handwashing facilities in each arch – they have soap dispensers under the mirrors to your left and dryers to the right. There are separate handwashing facilities inside the accessible cubicles.

Dogs

Pet dogs are allowed into the Social and our outdoor spaces but will not be allowed into event or exhibition spaces.

Assistance dogs are welcome throughout our building, and we can provide mats and water bowls on request, just ask a host when you arrive. We can also take care of your assistance dog if you do not want to take your dog into the performance space. Please also refer to our assistance dogs policy.

If you are bringing an assistance dog to a ticketed event, please let us know in advance by contacting access@factoryinternational.org or calling our access phone number: 0161 817 4531 (phone lines are open 10am to 6pm, Monday to Saturday).

Assistive listening

Our assistive listening system at Aviva Studios is currently not operational. We are working hard to address the technical problems that have been affecting our system and have plans to work with frequent users of this service to ensure that, moving forward, we are offering a high quality and consistent experience for all of our visitors. We will update this webpage as soon as this provision is available.

In the meantime, please do explore our events that have captions and BSL interpretation available, and if you have any questions about our plans for assistive listening at Aviva Studios, or wish to share feedback on your experience at previous events, please do not hesitate to get in touch with us by email (access@factoryinternational.org) or phone (0161 817 4531, Monday-Saturday, 10am-6pm).

What to Expect guide

Get in touch

If you have a question that isn’t covered here or specific access needs that aren’t yet addressed, please get in touch on access@factoryinternational.org or call us on 0161 817 4531 and we’ll do our best to help. Phone lines are open 10am to 6pm, Monday to Saturday.

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