Factory International

The Law Family Hall

Venue access information for the Law Family Hall, Aviva Studios

Photo of the stage and yellow seats in the Hall

Location

The full address of the venue is Aviva Studios, Water Street, Manchester M3 4JQ and the what3words is chop.feeds.chase.

Venue access

The entrance to the Law Family Hall is by lift, escalator or stairs from one side of the Social beside the brick arches. There is only one escalator, and this will take you up to the Law Family Hall before the show, and will be reversed so that you can travel down at the end of the performance. The escalator travels to the Stalls Level. Access to the Circle is by lift or stairs.

Layout and seating

Our venue is flexible. This means we have different seating plans for different events. You will see which layout the event is when you book tickets online. Our most common layouts are:

Stalls layout one:

A seating map for the Hall, Aviva Studios

Stalls layout two:

A seating map of the Hall, Aviva Studios

Circle:

A seating map of the Hall, Aviva Studios

The seats in the Law Family Hall are yellow, cushioned, have arms and they fold out. The Circle is above the Stalls.

We have step-free access to seats in the Stalls, on row K, and in the Circle, or rows H and N. You can find these on our seating map and looking for the i symbol. You can also find our wheelchair spaces here, noted by the Wheelchair Symbol.

The approximate width of our seats is 42cm wide.

If you have concerns about the size of our seats, get in touch at access@factoryinterational.org, as we will endeavour to arrange an alternative.

Step-free seating symbol

Symbol for step-free seats

Toilets

There are accessible toilets on all public levels of the building.

Accessible toilets (a mixture of wheelchair accessible cubicles with right- or left-hand transfer as well as accessible ambulant cubicles with grab rails) are located in the brick arches in the Social.

There are additional accessible toilets located in both Law Family Hall Foyers, and in the Circle by rows H and N.

You do not need a key to use the accessible toilets.

ASSISTANCE DOGS

Assistance dogs are welcome in our building, and we can provide mats and water bowls on request, just ask a host when you arrive. We can also take care of your assistance dog if you do not want to take your dog into the performance space. You can find our assistance dog policy here:

If you are bringing an assistance dog to a ticketed event, please let us know in advance by contacting access@factoryinternational.org or calling our access phone number: 0161 817 4531 (phone lines are open 10am to 6pm, Monday to Saturday).

Assistive listening

Our assistive listening system is called WaveCAST. It is a digital radio frequency system that gives our visitors access to amplified audio in our performance spaces and supports audio description where available. Our WaveCAST devices are hearing aid compatible with a neck loop and can also be used with headphones by those who don’t use hearing aids.

To request an assistive listening device, please add the assistive listening preference in the ‘Other Preferences’ section of your online account, or contact us by email (access@factoryinternational.org) or phone (0161 817 4531, Monday-Saturday, 10am-6pm).

Once you arrive at Aviva Studios, head to the Orange Box where a member of our Front of House team will be on hand to accompany you to the relevant pick-up point. To ensure the best experience of our system, when attending a performance in the Law Family Hall, assistive listening devices will be provided to access patrons directly in the space.

Get in touch

If you have a question that isn’t covered here or specific access needs that aren’t yet addressed, please get in touch on access@factoryinternational.org or call us on 0161 817 4531 and we’ll do our best to help. Phone lines are open 10am to 6pm, Monday to Saturday.

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