When booking your ticket, you will be asked if you have any additional access requirements and what they are. Please make sure you select ‘yes’ and write any relevant details if you require any of the following:

-             A reserved seat throughout the event (there is no allocated seating)

-             Supportive cushioned seat

-             Plus 1 for access reasons

-             I can’t attend this event without a financial bursary or a taxi booked by the Factory Academy Team

A member of the Factory Academy Team will be in touch with you regarding access to this event if needed.

Please email tanith.rhodes@factoryinternational.org if you have any further questions.

Our full address is Aviva Studios, Water Street, Manchester M3 4JQ and the what3words is chop.feeds.chase.

We're a new purpose-built cultural space in the heart of Manchester. The approach to Aviva Studios is flat, with smooth concrete flooring.

The entrance to our building is through double glass doors. There are automatic doors at both entrances and these are also staffed when the building is open to the public.

Once inside, there is step-free access to all areas of the venue. Lifts to the Warehouse are located through the glass doors beside the city entrance. Lift and escalator access to the Hall is located next to the river entrance, just beyond the brick arches.

You will first arrive into the Social, a large public space where there are a range of seats (including those with arms), a bar and toilets (including accessible toilets and a Changing Places facility).

The bars in the Social and Hall Foyer have lowered accessible service points, and induction loops for hearing-aid users.

There are accessible toilets on all public levels of our building.

Accessible toilets are located inside the main toilets space in the brick arches of the Social.

Here you’ll find a mixture of accessible cubicles with left- or right-hand transfer, as well as ambulant accessible cubicles with grab rails. This is also where you can find our Changing Places facility. The toilets in the brick arches of the Social are gender neutral, so you can use facilities in any of the three arches.

There are additional accessible toilets in located in both Hall Foyers, at stalls and circle level.

You do not need a key to use the accessible toilets at Aviva Studios.

Assistance dogs are welcome at Aviva Studios, and we can provide mats and water bowls on request, just ask a host when you arrive. We can also take care of your assistance dog if you are attending a ticketed event and do not want to take your dog into the performance space. If you’re bringing an assistance dog to this event and would like us to make arrangements to care for them, you’re welcome to let us know by contacting access@factoryinternational.org or calling our access phone number: 0161 817 4531 (phone lines are open 10am to 5pm, Monday to Friday)